How This FAQ Works for You
We put this page together because the same questions come up again and again — how to add funds via Nagad, why a withdrawal is pending, how to log back in on a new phone. Each answer here reflects how the platform actually works, not a generic script. If you send to the account number shown in your deposit screen and confirm
with your bKash or Rocket PIN, the balance usually reflects within a couple of minutes. For withdrawals, we verify your wallet number against the one registered on your account before releasing funds — that step keeps your money going to the right place. If something still isn't clear after reading, our support team is reachable through live chat directly from the lobby.
Players in Dhaka and elsewhere across Bangladesh use the same account flow, so the steps here apply wherever you are.
- bKash
- Nagad
- Rocket