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How cb111 Handles Your Personal Information

Your account data, payment details, and browsing activity on cb111 are handled with care. This policy explains what we collect, why we collect it, and how you can request changes — access and use of this platform depends on your local law and eligible…

Data collected only as neededbKash, Nagad, Rocket payment privacyAccount-level data controlRight to request deletionBangladesh-region eligibility applies
cb111 How cb111 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what data we hold about you, request a correction, or ask us to delete your account information, our support team handles these requests directly. Responses are sent to the email address registered on your account, so keep that detail current.

Email Support Send your data request to our support email. Include your registered account details so we can verify your identity before acting on the request.
Live Chat Open the chat widget from your account dashboard. Our Bangladesh support team can log a data query and escalate it to the right team on your behalf.
Account Settings Some data — like your contact number and preferred payment method — can be updated directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on cb111. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and session tokens. We flag unusual login activity and may send an OTP to your registered number to confirm it is you.

Cookie Controls

We use session and preference cookies. You can clear or block them through your browser settings. Blocking functional cookies may affect your login state and wallet display.

Data Retention

Active account data is held while your account is open. After closure, records are retained only as long as required under the rules that apply to your eligible region.

Requesting Changes

To access, correct, or delete your data, contact support with your account email. We verify your identity first, then action the request within a reasonable timeframe.

Common Questions About Your Privacy on cb111

These are the questions we hear most often about how your data is handled. If yours is not here, reach out through the support paths above.

We collect your name, email address, contact number, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged to secure your account.

Payment data is shared only with the processor handling your transaction — bKash, Nagad, or Rocket — and only the details needed to complete that specific deposit or withdrawal.

Contact support via email or live chat with your registered account details. We verify your identity first, then provide the data held on your account within a reasonable period.

Yes. Submit a deletion request through support. We will close your account and remove personal data, retaining only what is required under the rules applicable to your eligible region.

Retention periods depend on the type of data and the obligations that apply in your region. We do not hold data longer than necessary once your account is closed.

We use cookies for login state and preferences. You can manage or block them in your browser settings, though some account features — including wallet display — may not work correctly without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.