Reference

Terms and Conditions That Govern Your cb111 Account

These terms set out what you agree to when you open and use a cb111 account — covering deposits via bKash, Nagad, and Rocket, how withdrawals are processed, and what we expect from you.

Account eligibility appliesbKash, Nagad, Rocket coveredWithdrawal rules includedSubject to local lawUpdated without prior notice
cb111 Terms and Conditions That Govern Your cb111 Account
HOW WE OPERATE

How cb111 Handles Your Account and Data

We keep your account data secure using encrypted connections across every session, whether you access cb111 on a phone browser or switch to desktop mid-session. Your payment details — including the mobile wallet numbers linked to bKash, Nagad, or Rocket — are never stored in plain text on our servers. Account activity is logged for verification and dispute purposes, and you can request a summary of your transaction history through the account settings page.

Data Retention

We retain account and transaction records for as long as required by applicable regulations in the regions we serve, then delete them securely.

Account Security

Every login triggers an OTP check to your registered number, so no one can access your account without your phone in hand.

Payment Verification

Withdrawals to bKash, Nagad, or Rocket go through a name-match check against your registered account details before we release funds.

Data Requests

To request a copy of your data or ask us to delete your account, contact support with your account ID and we will process it within the timeframe local rules require.

TERMS CONTACT

Questions About These Terms

If something in these terms is unclear, or you want to raise a concern about how they apply to your account, reach out through any of the channels below. We aim to respond to terms-related queries within one business day. For account-specific issues — such as a blocked withdrawal or a payment dispute involving bKash or Nagad — include your account ID so we can pull up the details quickly.

Live Chat Open the chat widget from any page on cb111 to reach the support team directly about a terms or account question.
Email Support Send a detailed message to our support address for written records of your terms query or account dispute.
Account Help Centre The Help Centre covers common terms questions — payment rules, account suspension, and eligibility — with step-by-step answers.

Common Questions on cb111 Terms

These are the questions we get most often about how the terms apply to real account situations — from payment disputes to account closures.

Access depends on whether online betting is permitted under your local law. It is your responsibility to check eligibility in your region before opening an account.

We will post the updated terms on this page. Continuing to use your account after the update date means you accept the new version. We recommend checking this page periodically.

Withdrawals are held when the name on your wallet does not match your registered account details. Contact support with your account ID and wallet number to resolve it quickly.

We may suspend or close accounts that breach eligibility rules or show signs of fraudulent activity. We will notify you by email and explain the reason where we are permitted to do so.

Send a request through live chat or email with your account ID. We will compile your transaction history and account data and deliver it within the timeframe required by applicable rules.

Yes. All local wallet methods — including Rocket — fall under the same payment and dispute terms. Raise a dispute through support and include the transaction reference number.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.